Our Advantage
For 23 years, our number one goal has been customer satisfaction. We do a lot to achieve that goal.
Licensing and general warranties
- Our roofing labor warranty is for the life (10 year transferable warranty) of the shingles installed for the contracting homeowner (this covers repairing any leaking problems caused by blowoffs, failed caulking and improper installation of shingles)
- Our siding labor warrantyis a 5 year transferable warranty
- Licensed, insured, and bonded (a guarantee fund set up by the state to protect the consumer)
- One million dollar general Liability Insurance plan through Aetna Insurance Company
- Workers’ Compensation Insurance through Injured Workers’ Insurance Fund
Roofing warranties
Customer satisfaction
- 97% of our customers say that we are upfront about our cost and start work and complete it promptly
- Over 2/3 rate us as having superior performance
- We received CHECKBOOK’s top rating for quality
- We have a reference list of over 2,000 satisfied customers
- Consumers rate us the best Maryland-D.C. roofer
- Over 10 years of Better Business Bureau membership. Zero complaints.
Openness and honesty
- We want payment to be as easy as possible. We take checks or credit cards (VISA, MasterCard, and Discover), and for almost all jobs, you don’t have to pay anything until the project is completed
- We try to provide you with all the items that you need to make an informed decision on which company you will have complete your project. If we haven’t given you enough information, please contact us
- We write on our website to share industry tips and experiences
- We use our Company Updates to post emergency information in the event of a storm and keep you up-to-date on any important industry announcements
- We offer you a free estimate
- We give you photocopies of all our accreditation and licenses in each proposal
- Our Maryland Home Improvement Commission is MHIC #34038
- Inquires about a contractor should be made to the Maryland Home Improvement Commission, 501 St. Paul Place, Baltimore, MD 21202-2272, phone #1-888-218-5925
